Is a new version 16 license valid for version 15 use

Discussion in 'Account and Subscription Management' started by gustavb4, Jan 7, 2021.

  1. gustavb4

    gustavb4 Bit Poster

    Messages:
    3
    I installed parallels 16 trial using OSX Catalina and used successfully for a couple of days. However after upgrading to Big Sur i encountered network issues when starting parallels. As soon as i open parallels the internet connection in my mac host is lost, even though it works fine in the VM. I've read on the forums and it seems to be a known issue with no known root-cause. Same issue discussed here: https://forum.parallels.com/threads...tarting-windows-10-vm-in-parallels-11.329758/
    I can't get internet access in the host until i reboot my mac.

    So after a suggestion in the linked thread i decided to download parallels 15 instead and now the internet connection works both in VM and host. But since I'm only using a trial version i need to purchase a key. Is it possible to buy a version 15 key? or is it possible to use the key for version 16 to register version 15? I'm fine using the older version but need to get a key before my trial period ends.
     
  2. gustavb4

    gustavb4 Bit Poster

    Messages:
    3
    Trial period ending i 7 days, I use parallels for work. In need of an reply to this matter
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, please sorry for the delay in response. Did you purchase subscription or permanent license key?
     
  4. gustavb4

    gustavb4 Bit Poster

    Messages:
    3
    Hi, I have not purchased any type of license yet, I'm just using the trial version for now.
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We no longer sell Parallels Desktop 15 one-time license. If you purchase a yearly subscription, you can use the key to activate Parallels Desktop 15.
     

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