is there parallels support?

Discussion in 'Parallels Desktop for Mac' started by johnb, Oct 14, 2006.

  1. johnb

    johnb Member

    Messages:
    33
    as much as a number of people complain about parallels support, it seems like now their mail server is full and isn't taking questions submitted via their web page. this is really not good. oddly, their mail server is in russia.

    does anyone hear from them?

    this is the bounced message i've gotten for 9 hours:

    ... while talking to server.parallels.ru.:
    MAIL From:<xxxx@xxxx.edu> SIZE=1576
    <<< 452 4.4.5 Insufficient disk space; try again later
    <desktop@parallels.com>... Deferred: 452 4.4.5 Insufficient disk space; try again later
    Warning: message still undelivered after 4 hours
    Will keep trying until message is 5 days old
    Reporting-MTA: dns; mx1.parallels.com
    Arrival-Date: Sat, 14 Oct 2006 01:28:44 -0400
     
  2. constant

    constant Forum Maven

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    1,010
    .
    I sent one on 11/10/06 and got a reply the next day.
    .
     
  3. johnb

    johnb Member

    Messages:
    33
    thanks...so there may be some hope.....
     
  4. dmgwork

    dmgwork Member

    Messages:
    81
    they reply to what they want to when they want to- basically there is no support unless you ask the right question
     
  5. constant

    constant Forum Maven

    Messages:
    1,010
    .
    Fair insentive to ask the right question. Make sure an extensive search of the forums is done first. Make sure all faq's are read first. Make sure all documentation is read first. Make sure any questions are posed on these forums first. If one really does all that, and a question still remains, then it probably is unique, and relevant. Then one will recieve an answer.
    .
     
  6. aplnub

    aplnub Member

    Messages:
    25
    That was pretty funny.
     

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