Issues Activating my subscriptions

Discussion in 'Account and Subscription Management' started by MarleneL, Jul 14, 2020.

  1. MarleneL

    MarleneL Bit poster

    Every time I log into my parallel account it asks me to activate my windows subscription via product key etc. It has since frozen my windows and I cannot access anything since 6th July.

    I would appreciate receiving assistance via phone. Upon sign-up it says 24/7 support via phone & online yet a number isn't available. Please help as I've paid for a subscription I am not able to use and it's become very tedious trying to rectify this issue
  2. Hello, please check this blog article for more information about contacting Parallels Support.
    Or you can share the detailed issue description here and we will help you on Forum.

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