Issues Activating my subscriptions

Discussion in 'Account and Subscription Management' started by MarleneL, Jul 14, 2020.

  1. MarleneL

    MarleneL

    Messages:
    1
    Every time I log into my parallel account it asks me to activate my windows subscription via product key etc. It has since frozen my windows and I cannot access anything since 6th July.

    I would appreciate receiving assistance via phone. Upon sign-up it says 24/7 support via phone & online yet a number isn't available. Please help as I've paid for a subscription I am not able to use and it's become very tedious trying to rectify this issue
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, please check this blog article for more information about contacting Parallels Support.
    Or you can share the detailed issue description here and we will help you on Forum.
     

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