I've been charged twice

Discussion in 'General Questions' started by ParallelsU651, May 11, 2021.

  1. ParallelsU651

    ParallelsU651 Bit poster

    Messages:
    1
    Hi,
    First of all, is there a better and more confidential way to contact Parallels support? No one is answering on the support chat, the email option doesn't seem to work, and no answer on Facebook or Twitter (which I have). I've searched for a way to PM an admin here but can't seem to find it.

    Anyway I believe I've been charged twice for the purchase of 1 Parallels Desktop license, so help with that would be great.

    Thanks you
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello, could you share with us your purchase order number please?
     

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