Just bought P13, must pay for P14 already ?

Discussion in 'Installation and Configuration' started by JosseB, Aug 29, 2017.

  1. JosseB

    JosseB Bit Poster

    Messages:
    8
    Hi I wanted to upgrade to P14 with my license code. System refuses. Is my code already invalid for upgrade after less than 3 months ??

    thanks.
     
  2. CarlH2

    CarlH2 Bit Poster

    Messages:
    16
    14 doesn't exist. 13 is the newest version out?
     
  3. JosseB

    JosseB Bit Poster

    Messages:
    8
    Wrong indeed. But I keep getting messages saying "Your Parallels Desktop is a version behind - Upgrade to the latest version with 40+ new features and ready for macOS High Sierra" and asking 49 dollars. For a program I bought less than three months ago !
     
  4. CarlH2

    CarlH2 Bit Poster

    Messages:
    16
    Less than 3 months would indicate you will of most likely bought Parallels 12, if you bought within a short timespan Parallels sometimes do honour upgrades, I would contact them.
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    Parallels Desktop 12 is still supported and will support macOS High Sierra after its release. You refer to Tech Guarantee page to know more about the free upgrade.
     

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