1. 

   CarolC1 Bit poster

   Messages:

   1

   Kaspersky antivirus update is locking up Parallels - How do I cancel it?
   All I get is a dark blue screen and cannot do anything.
   
   I am running Parallels 11.1.2
   OSX Yosemite 10.10.5
   on a MAC Book Pro

    

   Last edited: Jan 9, 2016

   CarolC1, Jan 9, 2016

   #1
2. 

   PaulChristopher@Parallels Product Expert Staff Member

   Messages:

   3,112

   Hi Carol, you may reset Parallels Desktop from Action->Reset and check how it works. Thanks!

    

   PaulChristopher@Parallels, Jan 9, 2016

   #2

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