Kaspersky update

Discussion in 'Windows Guest OS Discussion' started by crabuback, May 11, 2009.

  1. crabuback

    crabuback

    Messages:
    9
    Whenever I try to run Kaspersky update, it never completes. It will run to anywhere from 15% to 65% complete and then report that it failed to update.
     
  2. Hello crabuback,

    If you have any other Anit-virus apart from Kaspersky then temporarily turn it off and then try to run Kaspersky update.

    Please email us the status of the issue.
     
  3. crabuback

    crabuback

    Messages:
    9
    I emailed my response as requested, but have heard nothing back.

    I did have AVG running. When I disable it, I still received the same results when trying to update Kaspersky database - Network timeout expired. It asked me to trace database update component and subimit to Parallels support. I do not know how to do this and when I click on the link I get nothing because I also lost use of the Internet with AVG disabled.
     

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