Getting a series of these with XP VM (white macbook 2ghz/2gb/250gb.) Usually happens when I'm typing away in the command line, but not always. VM is always the active window when it happens, though. Anyone seen anything like this? Anything I can send? The Apple crash bug reports should be coming in... Thanx, rickb
Hello, please provide me with the panic logs. You can find them in /Library/Logs/. Also please tell me if you have any Parallels crash log files in /Library/Logs/CrashReporter/. Best regards, Stacey
Ok, here you go. No Parallels crash reports, but an smbd_ cr, which might have something to do with something. I just downloaded a massive OS update. Maybe that fixes it (along with my occasional keyboard hang and funny smb share behavior.) rickb
Hello, sorry for inconvenience. We are aware of this problem. This issue will be fixed with the future updates. Best regards, Stacey
Any updates? Also having 5584/Leopard kernel panics Parallels Team, Have you any update yet on when this issue will be addressed? Will it be in the next release? When will that be? After 6 kernel panics in only 3 days I am seriously considering trying out VMWare. Please see attached file containing kernel panic logs. -Daniel
Same problem here.... This is becoming a real issue lots of lost work..... Mon Mar 3 17:15:00 2008 panic(cpu 1 caller 0x00C42F6F): unknown VM exit basic reason: 3 (0x0_00c08762, 0x54237fb0). Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x54237f04 : 0x12b0e1 (0x457024 0x54237f38 0x13321a 0x0) 0x54237f54 : 0xc42f6f (0xc46ffc 0x3 0x0 0xc08762) 0x54237fa4 : 0xc3f55e (0x54237fb0 0x4 0x0 0x3d60050) 0x54237fb0 : 0x0 (0x3d60050 0x0 0x2e574fa4 0x0) Backtrace terminated-invalid frame pointer 0x4 Kernel loadable modules in backtrace (with dependencies): com.parallels.kext.vmmain(3.0)@0xc3b000->0xc4afff BSD process name corresponding to current thread: kernel_task Mac OS version: 9C31 Kernel version: Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386 System model name: MacBookAir1,1 (Mac-F42C8CC8) Mon Mar 3 16:22:56 2008 panic(cpu 1 caller 0x00C19F6F): unknown VM exit basic reason: 3 (0x0_00bdf762, 0x51becfb0). Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x51becf04 : 0x12b0e1 (0x457024 0x51becf38 0x13321a 0x0) 0x51becf54 : 0xc19f6f (0xc1dffc 0x3 0x0 0xbdf762) 0x51becfa4 : 0xc1655e (0x51becfb0 0x4 0x0 0x3d36050) 0x51becfb0 : 0x0 (0x3d36050 0x0 0x2e54cfa4 0x0) Backtrace terminated-invalid frame pointer 0x4 Kernel loadable modules in backtrace (with dependencies): com.parallels.kext.vmmain(3.0)@0xc12000->0xc21fff BSD process name corresponding to current thread: kernel_task Mac OS version: 9C31 Kernel version: Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386 System model name: MacBookAir1,1 (Mac-F42C8CC8) Mon Mar 3 11:27:45 2008 panic(cpu 1 caller 0x00C19F6F): unknown VM exit basic reason: 3 (0x0_00bdf762, 0x5155cfb0). Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x5155cf04 : 0x12b0e1 (0x457024 0x5155cf38 0x13321a 0x0) 0x5155cf54 : 0xc19f6f (0xc1dffc 0x3 0x0 0xbdf762) 0x5155cfa4 : 0xc1655e (0x5155cfb0 0x4 0x0 0x3d36050) 0x5155cfb0 : 0x0 (0x3d36050 0x0 0x2e54cfa4 0x0) Backtrace terminated-invalid frame pointer 0x4 Kernel loadable modules in backtrace (with dependencies): com.parallels.kext.vmmain(3.0)@0xc12000->0xc21fff BSD process name corresponding to current thread: kernel_task Mac OS version: 9C31 Kernel version: Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386 System model name: MacBookAir1,1 (Mac-F42C8CC8)
Hey, we are still getting lots of panics out here in user space. 3 today so far. Totally repeatable by browsing with IE6 in a Windows XP VM. All I have to do is trigger some Javascript events (and the functions assigned to them) in rapid fashion. Any updates yet? It has been more than a month since the last reply from the Parallels Team. Here are the logs: Fri Mar 21 09:49:23 2008 panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01400000, CR4: 0x00002660 EAX: 0x06b6a000, EBX: 0x57005d34, ECX: 0x57005d48, EDX: 0xffff9ba6 CR2: 0x00000000, EBP: 0x5af47de8, ESI: 0x0721d104, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x5af47bc8 : 0x12b0f7 (0x4581f4 0x5af47bfc 0x133230 0x0) 0x5af47c18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x5af47cf8 : 0x19ece5 (0x5af47d10 0x0 0x5af47de8 0x0) 0x5af47d08 : 0x0 (0xe 0x48 0x10 0x8d20010) 0x5af47de8 : 0x23d822 (0x57005d00 0x14 0x6 0x0) 0x5af47f08 : 0x23d85e (0x57005d00 0x0 0x10 0x525940) 0x5af47f28 : 0x2296a0 (0x2 0x56ffee00 0x0 0x6c5d080) 0x5af47f68 : 0x2158df (0x6c5d080 0x1 0x0 0x525968) 0x5af47fc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6c3c3c8) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8) ---- Fri Mar 21 10:02:31 2008 panic(cpu 0 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01400000, CR4: 0x00002660 EAX: 0x07360800, EBX: 0x57115d34, ECX: 0x57115d48, EDX: 0xffffce4d CR2: 0x00000000, EBP: 0x5af37de8, ESI: 0x071f86c4, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x5af37bc8 : 0x12b0f7 (0x4581f4 0x5af37bfc 0x133230 0x0) 0x5af37c18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x5af37cf8 : 0x19ece5 (0x5af37d10 0x0 0x5af37de8 0x0) 0x5af37d08 : 0x0 (0xe 0x48 0xa3ce0010 0x130010) 0x5af37de8 : 0x23d822 (0x57115d00 0x14 0x6 0x0) 0x5af37f08 : 0x23d85e (0x57115d00 0x0 0x19af44 0x525940) 0x5af37f28 : 0x2296a0 (0x2 0x57115d00 0x0 0x6c6fdb0) 0x5af37f68 : 0x2158df (0x6c6fdb0 0x1 0x0 0x525968) 0x5af37fc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6b64410) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8) ---- Fri Mar 21 11:08:07 2008 panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01400000, CR4: 0x00002660 EAX: 0x072e5000, EBX: 0x57136e34, ECX: 0x57136e48, EDX: 0xffff8763 CR2: 0x00000000, EBP: 0x5b02fde8, ESI: 0x07226a04, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x5b02fbc8 : 0x12b0f7 (0x4581f4 0x5b02fbfc 0x133230 0x0) 0x5b02fc18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x5b02fcf8 : 0x19ece5 (0x5b02fd10 0x0 0x5b02fde8 0x0) 0x5b02fd08 : 0x0 (0xe 0x552b0048 0x29610010 0x10) 0x5b02fde8 : 0x23d822 (0x57136e00 0x14 0x6 0x0) 0x5b02ff08 : 0x23d85e (0x57136e00 0x0 0x0 0x525940) 0x5b02ff28 : 0x2296a0 (0x2 0x57136e00 0x0 0x6cd5190) 0x5b02ff68 : 0x2158df (0x6cd5190 0x1 0x0 0x525968) 0x5b02ffc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6c494f0) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8)
Reproducible Issue Another kernel panic today while working under same conditions. --- Tue Mar 25 12:45:04 2008 panic(cpu 0 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01410000, CR4: 0x00002660 EAX: 0x071d3000, EBX: 0x5738a834, ECX: 0x5738a848, EDX: 0xffff1e7c CR2: 0x00000000, EBP: 0x5538fde8, ESI: 0x0ac4ad44, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x5538fbc8 : 0x12b0f7 (0x4581f4 0x5538fbfc 0x133230 0x0) 0x5538fc18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x5538fcf8 : 0x19ece5 (0x5538fd10 0x0 0x5538fde8 0x0) 0x5538fd08 : 0x0 (0xe 0x48 0x10 0x130010) 0x5538fde8 : 0x23d822 (0x5738a800 0x14 0x6 0x0) 0x5538ff08 : 0x23d85e (0x5738a800 0x0 0x5538ff68 0x525940) 0x5538ff28 : 0x2296a0 (0x2 0x5738a800 0x0 0x6c88980) 0x5538ff68 : 0x2158df (0x6c88980 0x1 0x0 0x525968) 0x5538ffc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6b73128) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8)
Recurring panics after build 5592 update Thanks Xenos and Parallels Team for a new build to try out. Since installing 5592 several days ago I've had two more panics, seemingly related. Please help! Thanks, -Daniel ---- Thu Mar 27 13:21:27 2008 panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01410000, CR4: 0x00002660 EAX: 0x0ad87800, EBX: 0x578cf634, ECX: 0x578cf648, EDX: 0xffffda71 CR2: 0x00000000, EBP: 0x553cfde8, ESI: 0x0db43504, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x553cfbc8 : 0x12b0f7 (0x4581f4 0x553cfbfc 0x133230 0x0) 0x553cfc18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x553cfcf8 : 0x19ece5 (0x553cfd10 0x0 0x553cfde8 0x0) 0x553cfd08 : 0x0 (0xe 0x48 0x8ace0010 0x130010) 0x553cfde8 : 0x23d822 (0x578cf600 0x14 0x6 0x0) 0x553cff08 : 0x23d85e (0x578cf600 0x0 0x202 0x525940) 0x553cff28 : 0x2296a0 (0x2 0x578cf600 0x0 0x6c85b10) 0x553cff68 : 0x2158df (0x6c85b10 0x1 0x0 0x525968) 0x553cffc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6c4e5d0) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8) ----- Fri Mar 28 12:57:09 2008 panic(cpu 0 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01400000, CR4: 0x00002660 EAX: 0x0740a800, EBX: 0x57266a34, ECX: 0x57266a48, EDX: 0xffffaab0 CR2: 0x00000000, EBP: 0x55367de8, ESI: 0x0e7ff384, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x55367bc8 : 0x12b0f7 (0x4581f4 0x55367bfc 0x133230 0x0) 0x55367c18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x55367cf8 : 0x19ece5 (0x55367d10 0x0 0x55367de8 0x0) 0x55367d08 : 0x0 (0xe 0x48 0x10 0x130010) 0x55367de8 : 0x23d822 (0x57266a00 0x14 0x6 0x0) 0x55367f08 : 0x23d85e (0x57266a00 0x0 0x206 0x525940) 0x55367f28 : 0x2296a0 (0x2 0x57266a00 0x0 0x6c87670) 0x55367f68 : 0x2158df (0x6c87670 0x1 0x0 0x525968) 0x55367fc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6c3e998) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8)
Hello Dapodaca, When exactly you get the kernel panic? You can find a number of threads on this issue on Mac forums. You should probably ask Apple support too. Best regards, Xenos
Usually I get the panic when browsing websites in IE6 in a Parallels VM. It seems particularly sensitive to JavaScript image hovers. It is reproducible but the mean time between panics is usually at least several hours. Occasionally the panic will occur when switching between Parallels Desktop and another Mac OS X application. See this panic log from today, where working in IE6 within the VM was all that was needed to cause the panic. ---- Tue Apr 8 10:57:04 2008 panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x00000000, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01400000, CR4: 0x00002660 EAX: 0x07198800, EBX: 0x57091534, ECX: 0x57091548, EDX: 0xffff6e49 CR2: 0x00000000, EBP: 0x5538fde8, ESI: 0x0b650dc4, EDI: 0x00000001 EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010 Error code: 0x00000010 Backtrace, Format - Frame : Return Address (4 potential args on stack) 0x5538fbc8 : 0x12b0f7 (0x4581f4 0x5538fbfc 0x133230 0x0) 0x5538fc18 : 0x1a8c8a (0x461720 0x0 0xe 0x460ed0) 0x5538fcf8 : 0x19ece5 (0x5538fd10 0x0 0x5538fde8 0x0) 0x5538fd08 : 0x0 (0xe 0x48 0x10 0x130010) 0x5538fde8 : 0x23d822 (0x57091500 0x14 0x6 0x0) 0x5538ff08 : 0x23d85e (0x57091500 0x0 0x50 0x525940) 0x5538ff28 : 0x2296a0 (0x2 0x57091500 0x0 0x6c76380) 0x5538ff68 : 0x2158df (0x6c76380 0x1 0x0 0x525968) 0x5538ffc8 : 0x19eadc (0x525940 0x0 0x1a20b5 0x6c3fc80) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9C7010 Kernel version: Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386 System model name: MacBookPro3,1 (Mac-F4238BC8)
Dapodaca, you see, this log does not let us identify the cause of the kernel panic. I have delivered this information to QA for investigation... Best regards, Xenos
