Latest Access iOS release

Discussion in 'Accessing your Mac' started by KennethM3, Aug 13, 2015.

  1. KennethM3

    KennethM3 Bit poster

    Has anyone else had a problem with the latest Parallels Access iOS release? Since I installed it, selecting things on the screen is out of sync. For example, when selecting folders in Finder or menu bar items the wrong item is selected when I tap.

    I have raised the issue with support who told me that they have passed the issue on to the development team to resolve and closed my support ticket. Is it normal practice to close customer support tickets prior to issues being reported resolved?

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