License activation limit exeeded

Discussion in 'Account and Subscription Management' started by PeterO16, Jul 6, 2023.

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  1. PeterO16

    PeterO16 Bit poster

    Messages:
    1
    Hi.
    I do have a active licence for Parallels 16, but I can't activate it because it says I reached the limit of devices.
    I only have one device thought, which I bought last year. I have no other devices where Parallels is, or was installed.
     
    PeterO16, Jul 6, 2023
    #1
  2. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    146
    Hello,

    We have reset the activation counter for your license. Please try activating Parallels Desktop again.
     
    Pavel Merkulov, Jul 6, 2023
    #2

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