License for Parallels Desktop 14 for Mac registered with other account

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by ParallelsU270, Jun 8, 2019.

  1. ParallelsU270

    ParallelsU270

    Messages:
    1
    Dear All
    I have previously installed Parallels Desktop 14 on a company MacBook.

    Now I have installed Parallels Desktop 14 again on my private Macbook Air. PD14 tells me that the license key is valid but
    registered with another account. I suppose that the other account is linked to the company email account ".....@....ll.net"
    which does not exist anymore as I have left the company.

    How can I link the valid license key to my private email account "....@....mx.de"? Thank you for the support!

    Kind Regards,
    Sharko
     

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  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,711
    Hi @ParallelsU270,
    I need more detailed info about your email and license key.
    Please check your inbox and reply.
     

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