License Key Already Registered in a Different Account

Discussion in 'Licensing and Activation' started by kinamee, Aug 6, 2025 at 3:12 PM.

  1. kinamee

    kinamee Bit poster

    Messages:
    2
    Hi
    I was able to successfully add a license key to my account in the Parallels Desktop application on macOS, as shown in the attached screenshot.
    [​IMG]
    However, when I try to add the same license key to my account on the Parallels web dashboard, I receive the following error message:
    "This license key is already registered in a different account."
    Could you please help me resolve this issue?
    Thanks,
     
    kinamee, Aug 6, 2025 at 3:12 PM
    #1
  2. kinamee

    kinamee Bit poster

    Messages:
    2
    When I log in to my web dashboard, I don't see any license key associated with my account.
     
    kinamee, Aug 6, 2025 at 3:15 PM
    #2
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    757
    Hello.

    Please check your personal message inbox, and reply to us at your convenience.

    Thank you!
     
    Avinash Bundhoo, Aug 6, 2025 at 7:25 PM
    #3

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