License Key attached to different account, cannot activate purchased key?

Discussion in 'Licensing and Activation' started by Kevin14, May 31, 2017.

  1. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    454
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!

    -----------
    こんにちは、
    フィードバックをお寄せいただきありがとうございます。
    プライベートメッセージをお送りしましたので、ご確認の上、必要な情報をお知らせください。
    よろしくお願いします!
     
    teak likes this.
  2. AijiwP

    AijiwP Bit poster

    Messages:
    1
    That makes us happy to hear! Reach out to us at any moment if you need assistance.
     
  3. teak

    teak Bit poster

    Messages:
    3
    Hi! Thanks for your reply.
    I just sent you my keys by e-mail.
    Thanks.
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    454
    Hello,
    Please check your inbox.

    I have sent you the details and instructions of how to proceed.

    Thanks
     
  5. teak

    teak Bit poster

    Messages:
    3
    Hello.
    Sorry, I changed the way I sent the key when I realized halfway through that it was not sent by email.
    Thanks for your concern.
     
  6. EricA11

    EricA11

    Messages:
    1
    I am having the same problem, cleverbridge reference number 434069776
     
  7. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    454
    Hello Eric,
    Thank you for reaching out to us.
    We can see that you have registered your license key under the Parallels account eric@p***b***e*****g.com
    Please use this account to login Parallels Dsktop.
    Let us know if you have any other queries.
    Thanks
     
  8. oralg

    oralg Bit poster

    Messages:
    4
    I purchased Parallels from OWC and when I try register I get the message: Registered to a different account..."
     
  9. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    127
    Hello @oralg ,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     

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