License key registered to different account

Discussion in 'Account and Subscription Management' started by GRIDS, Feb 11, 2021.

  1. GRIDS

    GRIDS Bit poster

    Hi - like a few other folks, I have had to reformat my Mac, and when trying to get parallels up and running I am getting this message - "This license key is already registered in a different account." Can I get some help trying to resolve this? I know my licence key and prove purchase etc. Thanks
  2. Hello, could you provide us with your license key, purchase order (number or screenshot) and your correct Parallels account email address please?

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