Licensing and Activation

Discussion in 'Licensing and Activation' started by 2s1, Jun 14, 2024.

  1. 2s1

    2s1 Bit poster

    Messages:
    2
    The payment via credit card has been debited but the only intimation is "Payment not authorised" or "complete payment" when the payment has ALREADY been made! what more could I do after that? Reference No- 468605019 please look into it as it is a time-sensitive matter.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    511
    Hello,
    Thank for reaching out.
    It is possible that the credit card number, expiration date, or security code was entered incorrectly. Alternatively, you may have reached your credit card's limit. Please retry this card, try a different card, or choose from our many other payment options.

    If your card should continue to fail, please contact your card issuer to inquire about the decline reason, any restrictions on the card (for example, on internet purchases or foreign transactions), and to request that they allow your charge on the next retry.

    Thanks
     

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