Login Issue 2X CloudPortal 64 Bit

Discussion in 'Parallels Remote Application Server' started by Haas1305, Oct 16, 2013.

  1. Haas1305

    Haas1305 Bit poster

    Messages:
    1
    Hello,

    I need a little help with logging in to the admin page to configure the 2X Cloud Portal. Listed below are some details of what we are using.

    Windows 2008 Standard 64 BIT R2 with IIS
    2X Application Server Load Balancer XG 1.6
    2X Cloud Portal 64

    I found a few docs on the forums and doing a Google search on how to setup the cloud portal. The problem is logging into the portal for the admin setup. The server is a member server of our domain. The only thing installed on it is 2X. I followed a few docs to the "T" on what to install on IIS and how to install the CloudPortal. Just no dice on the logon. If tried using:

    userID@servername
    UserID@domain name
    Username@domain.local (Full FDN)
    userID

    Nothing. I get the same error that you see in the graphic. Don't know if I set something up wrong or not. I also rebooted the machine several times and reinstalled the 2X Cloud Portal. Nothing.

    Thanks
     
  2. owenb1

    owenb1 Member

    Messages:
    56
    Hi

    Have you installed Windows Authentication role service in IIS7? Also try logging in using the FQDN format: admin@domain
     
  3. vito1

    vito1 Member

    Messages:
    25
    Try a local administrator user name and pass on the server you installed on.
    not sure if it will work, but worth a try
     

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