I have been using Parallels Access for nearly 12 months to control several pcs from my iPad and iPhone and it has worked smoothly until this morning when suddenly it shows all of my pcs offline. Two of the pcs are located at my home and are switched on and connected to the Internet. The third PC is located at a remote location. This must be either a system failure or something wrong with my registration, although my account is current until August, and in any case is set for auto renewal. I urgently need to restore connection to my remote site, which is a 4 hour return trip. Any suggestions?