Lost License Key

Discussion in 'Account and Subscription Management' started by RalphW5, Jan 29, 2021.

  1. RalphW5

    RalphW5 Bit poster

    Messages:
    1
    Hello,
    I have reformatted my MacBook Pro and am trying to reinstall Parallels. I can't find my License Key. Please help.
    Thanks!
    Ralph
     
  2. Hello, did you remember your email address that you used for the Parallels Desktop registration?
     
  3. SteveR22

    SteveR22 Bit poster

    Messages:
    1
    Parallels was installed on my MacBook Pro and unfortunately I deleted it. I also changed my email address as the original registration address no longer is active. I need to retrieve the license key and can't sign into the original account although I have the PW because they want to send me a confirmation email to that address which will bounce back. So I'm stuck and cannot change my profile to the new email address. What can I do?
     
  4. You can provide us with your license key via the private message.
    We will be glad to help you with it.
     

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