Mac Installer hung

Discussion in 'Installation and Configuration of Parallels Desktop' started by mikel1, Jul 30, 2007.

  1. mikel1

    mikel1 Bit poster

    Messages:
    2
    Following quick start guide I installed Parallels desktop and started it. When it asked for my activation key I entered it. It then asked if I wanted to upgrade to the newest parallels. I clicked continue and followed the installer prompts. After it asked for my password for the upgrade, it said it could not continue because Parallels was running, and to close Paralleles desktop. I did this, but the upgrade installer is hung - it has sat with no progress for an hour. I can't shut down the machine or close the installer window either, as MacOS complains that it is in the middle of an installation.
     
  2. dacarson

    dacarson Junior Member

    Messages:
    12
    I had the same issue. I had to use Force Quit from the Apple menu to kill the installer. Then I was able to restart the installer and it all worked fine.
     
  3. mikel1

    mikel1 Bit poster

    Messages:
    2
    Thanks, that seems to have worked. I was nervous about the state of the thing if I forced it to quit.
     

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