Mac M1 not can active license

Hi Support
I has From mac pro 16 transform license to Mac M1
but now not enable license
so how to do can active license ?

Best & Regards
Brian

 

Hello, could you translate the error message please?

 

Hi Maria
error message follow
Error message: "This license has reached its activation limit and can no longer be used to activate new product copies."
I has reference https://kb.parallels.com/cn/124042?language=en
but license same issue
thanks
Brian

 

Hi Maria

Cloud you can help me ?

Best & Regards
Brian