Mac Screen Flashes While Using Parallels Access on iPad

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by JacquelineK, Sep 12, 2013.

  1. JacquelineK

    JacquelineK

    Messages:
    6
    Hello,

    I just installed Parallels 9 and Parallels Access on my Mac/Ipad today. I tested out Parallels Access and it works on the iPad just fine. However I notice that my mac is showing everything I do on screen even though I have it set to lock. It is in fact doing this while flashing it on screen.. going from black.. to whatever is going on in the background. Is there any way to prevent this? I would rather the mac screen not show anything at all or show a lock screen.

    Best regards
    Jackie
     
  2. AShilov

    AShilov Parallels Developers

    Messages:
    3
    Hello,

    This is a known issue and it will be fixed in the future.

    Best regards
    Anton
     
  3. BAiosa

    BAiosa

    Messages:
    1
    Mac screen flashes

    Has this been fixed yet?



     
  4. AShilov

    AShilov Parallels Developers

    Messages:
    3
    No. We are still working on it.
     
  5. PayamP

    PayamP

    Messages:
    1
    It has now been almost a year since this was first reported in this thread, I keep seeing updates to the app but none have addressed this issue yet. I have called in and had support act like they have never heard of this issue. It would be nice to have some kind of status update and/or explanation why this is not fixed yet.
     
  6. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    633
    Hi - the only ticket you had submitted to support is related to a different question. Please send me the email you used to submit the question about this issue (as a private message) so that we could discuss it with engineering team.
     
    Last edited: Aug 6, 2014

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