macOS Monterey WindowsServer keeps crashing when using the Hide Menu Icon

Discussion in 'Parallels Toolbox for Mac' started by John Zhao, Nov 10, 2021.

  1. John Zhao

    John Zhao Bit Poster

    Messages:
    2
    Bug Description:
    After I upgrade my system into the latest version of macOS Monterey(version 12.0.1), it seems that if I tried to launched some programs that might consumes GPU and put them into fullscreen, the system always logged out with a flashing screen which looks like the image below:
    photo_2021-11-11 01.11.37.jpeg
    After I logged in, the WindowsServer crashing notification just showed. When I tried to find the reason why this could happen, I found the following error message:
    It seems that it is the SystemStatusBar that cause the problem, I also checked the internet, and found that it might be the Hide Menu Icon that cause this problem: https://www.reddit.com/r/MacOS/comments/qibcaz/macos_monterey_windowserver_keeps_crashing_when/
    And the another thing that I noticed is that sometimes the toast of rearranging the icons will last for a long time. It seems that it works properly in the macOS Big Sur, but not in this version of system.
    Steps to reproduce:
    1. Enabled Hide Menu Icon from parallels
    2. Launched software and put it into fullscreen
    3. Put those softwares
    It seems not crashing for all the times, but might crashing about 30% when I tried to fullscreen it.
    Expected Behavior:
    Not get crash
    Environment:
    macOS Monterey version 12.0.1
    MacBook Pro (16-inch, 2019)
    Parallels Toolbox Version 5.0.1 (4027)
    Logs:
    Code:
    -------------------------------------
    Translated Report (Full Report Below)
    -------------------------------------
    
    Process:               WindowServer [186]
    Path:                  /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
    Identifier:            WindowServer
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        launchd [1]
    User ID:               88
    
    Date/Time:             2021-11-11 00:42:29.9191 +0800
    OS Version:            macOS 12.0.1 (21A559)
    Report Version:        12
    Bridge OS Version:     6.0 (19P548)
    Anonymous UUID:        A08E6F78-4469-3190-A1E5-62EFE60686EF
    
    
    Time Awake Since Boot: 96 seconds
    
    System Integrity Protection: enabled
    
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY
    
    Application Specific Information:
    Assertion failed: (clippedNeverClip || status_bar_arrangement_first_clipped_never_clip_item(items) == nullptr), function reassign_status_items_to_buckets_if_needed, file SystemStatusBar.mm, line 937.
    StartTime:2021-11-11 00:42:12
    GPU:IG&AMD
    MetalDevice for accelerator(0xdd17): 0x7f796062c968 (MTLDevice: 0x7f79300a0000)
    MetalDevice for accelerator(0x13527): 0x7f793f80e8f8 (MTLDevice: 0x7f7920030000)
    IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleIntelFramebuffer@0
    boot-args:
    
    
    Kernel Triage:
    VM - Returned success with no page
    VM - Returned success with no page
    VM - Returned success with no page
    VM - Returned success with no page
    VM - Returned success with no page
    
    
    Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                0x7ff814824112 __pthread_kill + 10
    1   libsystem_pthread.dylib               0x7ff81485a233 pthread_kill + 263
    2   libsystem_c.dylib                     0x7ff8147a6d10 abort + 123
    3   libsystem_c.dylib                     0x7ff8147a60be __assert_rtn + 314
    4   SkyLight                              0x7ff8199df62c reassign_status_items_to_buckets_if_needed(StatusBarBucket*, int, x_list_struct*, SystemStatusBarItem_t*, x_list_struct**, x_list_struct**) + 973
    5   SkyLight                              0x7ff8199dd6f8 RepositionAndClipStatusItemList(PKGManagedMenuSpace*, bool) + 1870
    6   SkyLight                              0x7ff8199e033b PKGSystemStatusBarFullRebuild + 174
    7   SkyLight                              0x7ff819a6d6ce run_timer_pass + 502
    8   SkyLight                              0x7ff819aa7e2d CGXRunOneServicesPass + 218
    9   SkyLight                              0x7ff819aa91a5 server_loop + 91
    10  SkyLight                              0x7ff819aa8e98 SLXServer + 1707
    11  WindowServer                             0x1060693a8 0x106066000 + 13224
    12  dyld                                     0x11329b4fe start + 462
    
    Thread 1:: com.apple.coreanimation.render-server
    0   libsystem_kernel.dylib                0x7ff81481daba mach_msg_trap + 10
    1   libsystem_kernel.dylib                0x7ff81481de2b mach_msg + 59
    2   QuartzCore                            0x7ff81b9cd678 CA::Render::Server::server_thread(void*) + 493
    3   QuartzCore                            0x7ff81b9cd47d thread_fun(void*) + 25
    4   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    5   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 2::  Dispatch queue: com.apple.VirtualDisplayListener
    0   libsystem_kernel.dylib                0x7ff81481daba mach_msg_trap + 10
    1   libsystem_kernel.dylib                0x7ff81481de2b mach_msg + 59
    2   libsystem_kernel.dylib                0x7ff814826059 mach_msg_server_once + 257
    3   CoreDisplay                           0x7ff815be1172 -[VirtualDisplayListener rx] + 77
    4   libdispatch.dylib                     0x7ff8146a2ad8 _dispatch_call_block_and_release + 12
    5   libdispatch.dylib                     0x7ff8146a3cc9 _dispatch_client_callout + 8
    6   libdispatch.dylib                     0x7ff8146a9cee _dispatch_lane_serial_drain + 696
    7   libdispatch.dylib                     0x7ff8146aa7c8 _dispatch_lane_invoke + 366
    8   libdispatch.dylib                     0x7ff8146b47e1 _dispatch_workloop_worker_thread + 758
    9   libsystem_pthread.dylib               0x7ff81485708f _pthread_wqthread + 326
    10  libsystem_pthread.dylib               0x7ff81485601b start_wqthread + 15
    
    Thread 3:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 4:: IOHIDService - RunLoopCompatibilityThread
    0   libsystem_kernel.dylib                0x7ff81481daba mach_msg_trap + 10
    1   libsystem_kernel.dylib                0x7ff81481de2b mach_msg + 59
    2   CoreFoundation                        0x7ff814921a42 __CFRunLoopServiceMachPort + 319
    3   CoreFoundation                        0x7ff81492011b __CFRunLoopRun + 1325
    4   CoreFoundation                        0x7ff81491f52d CFRunLoopRunSpecific + 563
    5   CoreFoundation                        0x7ff8149a757e CFRunLoopRun + 40
    6   IOKit                                 0x7ff81724d82d __IOHIDServiceRunLoopCompatibilityThread + 306
    7   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    8   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 5:
    0   libsystem_kernel.dylib                0x7ff81481daba mach_msg_trap + 10
    1   libsystem_kernel.dylib                0x7ff81481de2b mach_msg + 59
    2   CoreFoundation                        0x7ff814921a42 __CFRunLoopServiceMachPort + 319
    3   CoreFoundation                        0x7ff81492011b __CFRunLoopRun + 1325
    4   CoreFoundation                        0x7ff81491f52d CFRunLoopRunSpecific + 563
    5   CoreFoundation                        0x7ff8149a757e CFRunLoopRun + 40
    6   AppleHIDALS                              0x10633f406 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, AppleUSBALS::scheduleWithDispatchQueue(dispatch_queue_s*)::$_0> >(void*) + 222
    7   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    8   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 6:
    0   libsystem_kernel.dylib                0x7ff81481daba mach_msg_trap + 10
    1   libsystem_kernel.dylib                0x7ff81481de2b mach_msg + 59
    2   CoreFoundation                        0x7ff814921a42 __CFRunLoopServiceMachPort + 319
    3   CoreFoundation                        0x7ff81492011b __CFRunLoopRun + 1325
    4   CoreFoundation                        0x7ff81491f52d CFRunLoopRunSpecific + 563
    5   CoreFoundation                        0x7ff8149a757e CFRunLoopRun + 40
    6   AppleHIDALS                              0x10633f406 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, AppleUSBALS::scheduleWithDispatchQueue(dispatch_queue_s*)::$_0> >(void*) + 222
    7   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    8   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 7:: com.apple.windowserver.root_queue
    0   libsystem_kernel.dylib                0x7ff81481db0e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                     0x7ff8146a41f2 _dispatch_sema4_timedwait + 72
    2   libdispatch.dylib                     0x7ff8146a461f _dispatch_semaphore_wait_slow + 58
    3   libdispatch.dylib                     0x7ff8146b31e7 _dispatch_worker_thread + 308
    4   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    5   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 8:
    0   libsystem_kernel.dylib                0x7ff81481daba mach_msg_trap + 10
    1   libsystem_kernel.dylib                0x7ff81481de2b mach_msg + 59
    2   CoreDisplay                           0x7ff815cbad61 CoreDisplay::Mach::Server::Start() + 147
    3   CoreDisplay                           0x7ff815cbaec7 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (CoreDisplay::Mach::Server::*)(), CoreDisplay::Mach::Server*> >(void*) + 59
    4   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    5   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 9:: com.apple.windowserver.root_queue
    0   libsystem_kernel.dylib                0x7ff81481db0e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                     0x7ff8146a41f2 _dispatch_sema4_timedwait + 72
    2   libdispatch.dylib                     0x7ff8146a461f _dispatch_semaphore_wait_slow + 58
    3   libdispatch.dylib                     0x7ff8146b31e7 _dispatch_worker_thread + 308
    4   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    5   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 10:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 11:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 12:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 13:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 14:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 15:: com.apple.windowserver.root_queue
    0   libsystem_kernel.dylib                0x7ff81481db0e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                     0x7ff8146a41f2 _dispatch_sema4_timedwait + 72
    2   libdispatch.dylib                     0x7ff8146a461f _dispatch_semaphore_wait_slow + 58
    3   libdispatch.dylib                     0x7ff8146b31e7 _dispatch_worker_thread + 308
    4   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    5   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 16:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 17:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 18:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 19:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 20:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 21:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 22:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 23:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 24:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 25:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 26:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 27:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    Thread 28:: IOHIDEvent Server Connection - Root
    0   libsystem_kernel.dylib                0x7ff81481db0e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                     0x7ff8146a41f2 _dispatch_sema4_timedwait + 72
    2   libdispatch.dylib                     0x7ff8146a461f _dispatch_semaphore_wait_slow + 58
    3   libdispatch.dylib                     0x7ff8146b31e7 _dispatch_worker_thread + 308
    4   libsystem_pthread.dylib               0x7ff81485a514 _pthread_start + 125
    5   libsystem_pthread.dylib               0x7ff81485602f thread_start + 15
    
    Thread 29:
    0   libsystem_pthread.dylib               0x7ff81485600c start_wqthread + 0
    
    
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x000000011330e600  rcx: 0x00007ff7b9e88cf8  rdx: 0x0000000000000000
      rdi: 0x0000000000000103  rsi: 0x0000000000000006  rbp: 0x00007ff7b9e88d20  rsp: 0x00007ff7b9e88cf8
       r8: 0x00000000000003a9   r9: 0xcccccccccccccccd  r10: 0x0000000000000000  r11: 0x0000000000000246
      r12: 0x0000000000000103  r13: 0x000000016867b000  r14: 0x0000000000000006  r15: 0x0000000000000016
      rip: 0x00007ff814824112  rfl: 0x0000000000000246  cr2: 0x000000016867b000
     
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
    
    
    Binary Images:
        0x7ff81481d000 -     0x7ff814853fff libsystem_kernel.dylib (*) <12bd6f13-c452-35ee-9069-51befef29f1a> /usr/lib/system/libsystem_kernel.dylib
        0x7ff814854000 -     0x7ff81485ffff libsystem_pthread.dylib (*) <29a2750e-f31b-3630-8761-242a6bc3e99e> /usr/lib/system/libsystem_pthread.dylib
        0x7ff814725000 -     0x7ff8147adfff libsystem_c.dylib (*) <991f58b7-b4c0-3c3a-84a8-c9c571de5a27> /usr/lib/system/libsystem_c.dylib
        0x7ff8197e9000 -     0x7ff819b79fff com.apple.SkyLight (1.600.0) <169074b6-3d62-3596-b02c-c4bbf0196bde> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
           0x106066000 -        0x106069fff WindowServer (*) <2befd20c-18ec-3838-814f-2b4e5af3bcec> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
           0x113296000 -        0x113301fff dyld (*) <1a6ae033-9438-33c0-8077-988fd885250a> /usr/lib/dyld
        0x7ff81b987000 -     0x7ff81bc6efff com.apple.QuartzCore (1.11) <7e85dee1-5bb8-3ac2-ad98-2552838e01ca> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7ff815bd1000 -     0x7ff815cfcfff com.apple.CoreDisplay (259) <f1cf9ec7-cab2-3fda-881e-a48ce4a21843> /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay
        0x7ff8146a1000 -     0x7ff8146e7fff libdispatch.dylib (*) <be53a13c-8ce1-3e40-b9bc-98473d3eed3e> /usr/lib/system/libdispatch.dylib
        0x7ff8148a1000 -     0x7ff814da3fff com.apple.CoreFoundation (6.9) <3002b545-6841-3fc8-91a2-bcfbe5872465> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7ff8171f8000 -     0x7ff8172adfff com.apple.framework.IOKit (2.0.2) <7d46c110-4106-3280-9031-f7e035792f22> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x106330000 -        0x106343fff com.apple.hid.AppleHIDALSServicePlugin (1.0) <73e501b1-38d8-338e-9a50-9da06ef6b7df> /System/Library/Extensions/AppleHIDALSService.kext/Contents/PlugIns/AppleHIDALS.plugin/Contents/MacOS/AppleHIDALS
    
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
    
    VM Region Summary:
    ReadOnly portion of Libraries: Total=852.1M resident=0K(0%) swapped_out_or_unallocated=852.1M(100%)
    Writable regions: Total=4.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=4.6G(100%)
    
                                    VIRTUAL   REGION
    REGION TYPE                        SIZE    COUNT (non-coalesced)
    ===========                     =======  =======
    Activity Tracing                   256K        1
    CG backing stores                 33.7M       20
    CG framebuffers                    1.4G       12
    CG framebuffers (reserved)       610.1M       11         reserved VM address space (unallocated)
    CG raster data                     704K        1
    ColorSync                          232K       27
    CoreAnimation                    534.1M      758
    CoreGraphics                        56K        8
    Dispatch continuations           128.0M        1
    Kernel Alloc Once                    8K        1
    MALLOC                           369.3M       90
    MALLOC guard page                   48K       10
    MALLOC_MEDIUM (reserved)           1.9G       16         reserved VM address space (unallocated)
    Mach message (reserved)             12K        2         reserved VM address space (unallocated)
    STACK GUARD                       56.1M       30
    Stack                             23.2M       30
    VM_ALLOCATE                       39.3M     1018
    VM_ALLOCATE (reserved)            3256K       14         reserved VM address space (unallocated)
    __CGSERVER                          16K        1
    __DATA                            16.8M      299
    __DATA_CONST                      12.4M      199
    __DATA_DIRTY                       649K      106
    __FONT_DATA                          4K        1
    __LINKEDIT                       636.5M       28
    __OBJC_RO                         81.5M        1
    __OBJC_RW                         3120K        2
    __SLSERVER                          16K        1
    __TEXT                           215.7M      320
    __UNICODE                          588K        1
    dyld private memory               1024K        1
    mapped file                       62.5M        8
    shared memory                      876K       15
    ===========                     =======  =======
    TOTAL                              6.0G     3033
    TOTAL, minus reserved VM space     3.5G     3033
    
    
    
    -----------
    Full Report
    -----------
    
    {"app_name":"WindowServer","timestamp":"2021-11-11 00:43:14.00 +0800","app_version":"","slice_uuid":"2befd20c-18ec-3838-814f-2b4e5af3bcec","build_version":"","platform":1,"share_with_app_devs":1,"is_first_party":1,"bug_type":"309","os_version":"macOS 12.0.1 (21A559)","incident_id":"0193EC5D-1A01-4257-BC8D-0D814C908881","name":"WindowServer"}
    {
      "uptime" : 96,
      "procLaunch" : "2021-11-11 00:40:59.4262 +0800",
      "procRole" : "Graphics",
      "version" : 2,
      "userID" : 88,
      "deployVersion" : 210,
      "modelCode" : "MacBookPro16,1",
      "procStartAbsTime" : 5924844971,
      "coalitionID" : 191,
      "osVersion" : {
        "train" : "macOS 12.0.1",
        "build" : "21A559",
        "releaseType" : "User"
      },
      "captureTime" : "2021-11-11 00:42:29.9191 +0800",
      "incident" : "0193EC5D-1A01-4257-BC8D-0D814C908881",
      "bug_type" : "309",
      "pid" : 186,
      "procExitAbsTime" : 95712587903,
      "cpuType" : "X86-64",
      "procName" : "WindowServer",
      "procPath" : "\/System\/Library\/PrivateFrameworks\/SkyLight.framework\/Versions\/A\/Resources\/WindowServer",
      "parentProc" : "launchd",
      "parentPid" : 1,
      "coalitionName" : "com.apple.WindowServer",
      "crashReporterKey" : "A08E6F78-4469-3190-A1E5-62EFE60686EF",
      "bridgeVersion" : {"build":"19P548","train":"6.0"},
      "sip" : "enabled",
      "isCorpse" : 1,
      "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
      "ktriageinfo" : "VM - Returned success with no page\nVM - Returned success with no page\nVM - Returned success with no page\nVM - Returned success with no page\nVM - Returned success with no page\n",
      "asi" : {"IOPresentment":["boot-args:"],"CoreDisplay":["StartTime:2021-11-11 00:42:12","GPU:IG&AMD","MetalDevice for accelerator(0xdd17): 0x7f796062c968 (MTLDevice: 0x7f79300a0000)","MetalDevice for accelerator(0x13527): 0x7f793f80e8f8 (MTLDevice: 0x7f7920030000)","IOService:\/AppleACPIPlatformExpert\/PCI0@0\/AppleACPIPCI\/IGPU@2\/AppleIntelFramebuffer@0"],"libsystem_c.dylib":["Assertion failed: (clippedNeverClip || status_bar_arrangement_first_clipped_never_clip_item(items) == nullptr), function reassign_status_items_to_buckets_if_needed, file SystemStatusBar.mm, line 937."]},
      "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
      "faultingThread" : 0,
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    AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 12 2021 18:02:56 version 9.30.464.0.32.5.76 FWID 01-c081cfed
    Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    USB Device: USB31Bus
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    Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5
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    raphaela1 likes this.
  2. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    109
    Hello,

    Please refer to this KB article: https://kb.parallels.com/6571 to create a support ticket and reply with the support ticket number so we can assist you further.

    Thanks, McAllen.
     
  3. sergk

    sergk Parallels Developers

    Messages:
    513
    Hello,

    thank you reporting this issue, we will investigate if Hide Menu Icons could be a reason of Window Server crash.
     
  4. raphaela1

    raphaela1 Bit Poster

    Messages:
    6



    I'm also facing the same problem
     

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