Mail Crashing--Blame Parallels?

Discussion in 'Parallels Desktop for Mac' started by CStephen84, Apr 9, 2007.

  1. CStephen84

    CStephen84

    Messages:
    37
    I'm using Mac OS v.10.4.9 and Parallels build 3188. My Mac Mail program crashes about 50% of the time upon opening. I have to think this has something to do with Parallels. I've never had problems before with the stability of the Mac or software for the Mac. Any comments/observations?

    Steve
     
  2. Hugh Watkins

    Hugh Watkins

    Messages:
    943
    LOL

    mail 2.11 never does on OS 10.4.9
    which versions are yours

    how much empty hard disk space have you got ?
    16.5 out of 111 gb on mine

    cloning Parallels took a lot of space

    so I moved all the old stuff to a new FireWire disk

    Hugh W
     
  3. CStephen84

    CStephen84

    Messages:
    37
    Hugh--I'm using Mail 2.1.1 and OS 10.4.9 -- Same as you

    How can I find out how much empty hard disk space I have?

    Thanks!
     
  4. fbronner

    fbronner

    Messages:
    384
    Try doing a Right click on your mac hard disk on the desktop and use the "Get Info" command.

    I have Mail 2.1.1 with parallel build 3188 which I use for about 8 hours at least 2 days per week and I do not have any instability.

    Have you tried to do a "Verify disk" In the Disk Utility application?

    You could also have a corrupt email causing issues, this happened to me before. It was a long and painful process but basically I had to figure out which email file was corrupted and get rid of it. Mind you this was right after I had done the switch to MAC, and thus imported my emails from my linux machine. As soon as I got rid of the corrupted emails, mail was a model of stability and this was 5 years ago under 10.4.2.
     
  5. Hugh Watkins

    Hugh Watkins

    Messages:
    943
    that is the windows way of doing things :)

    on a mac

    single click any icon to select it

    ctrl + I
    will get the info

    OR

    Mac menu bar >> Finder >> File >> Get Info

    AND
    if you select multiple icon first
    by drawing a rectangle with the mouse button held down

    you get info for all of them

    AND

    ctrl + W shuts any window

    AND in case of panic

    ctrl + period
    stops any process

    One of the reasons artists love the Mac is the same short cuts work in (almost) any application

    enjoy

    Hugh W
     
  6. dkp

    dkp

    Messages:
    1,367
    It is command + I. But that after selecting an icon tells you only the usage of what is in the folder, not the disk. The desktop, btw, in true object oriented fashion, is just a folder (one that is always open), so command + I will tell you about the Desktop's capacity.

    You need to select the disk drive and right click or command + I to learn what is available for free space.
     
  7. CStephen84

    CStephen84

    Messages:
    37
    I'm using 51 of 111 gigabytes. How do you find a corrupted email? Try to open them all? I'm willing. Haven't run Verify Disk yet but will today or tomorrow. Thanks.
     
  8. mpedant

    mpedant

    Messages:
    2
    Me too

    More than half the time, after running Parallels, Mail 2.1.1 will not start up on my MBP 10.4.9 - it sits on the dock with its black arrow but a mail viewer window never opens and the application doesn't respond; normally the whole computer will then hang if i try and force-quit mail.

    Rebooting the computer while holding down the shift key (what's mac-ese for "Safe Mode"?!) takes a long time but cures the problem.
     
  9. Eru Ithildur

    Eru Ithildur

    Messages:
    1,954
    Uh-oh... Try un-installing Parallels to see if that fixes it. Back-up first!

    Here is a thread: http://forum.parallels.com/thread1226.html

    Are you asking what the safe-mode key is?
     
  10. mpedant

    mpedant

    Messages:
    2
    Thanks Eru.

    Um, not really the point. Mail typically will not launch after I use Parallels. So I suppose uninstalling Parallels would fix the problem, but I bought Parallels because I need to use it. Uninstalling it would mean I couldn't use it. This seems to echo a problem CStephen84 has been having. Could be a bug in Parallels then.

    (I also know the safe mode key (shift, like I said in my message), but just didn't know the official Mac terminology (maybe it's "Safe Mode", I dunno!))
     
  11. hhwong

    hhwong

    Messages:
    51
  12. Eru Ithildur

    Eru Ithildur

    Messages:
    1,954
    I figured as much... I was just confuzzled yesterday I guess.

    As to un-installing, I meant to say do a fresh install afterwards. Geez, I need to say what I mean. But before doing the fresh install, see if Mac Mail works. In which case we know for SURE what is messing with Mail.
     

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