master IDE drive...disk read error

Discussion in 'Windows Virtual Machine' started by JenniferE, Aug 17, 2009.

  1. JenniferE

    JenniferE Bit poster

    Messages:
    1
    I am running Parallels 4.0 and my computer crashed when the power went out. I am now getting an error msg...

    "SCSI controller is not installed
    Network bootrom is installed.
    Trying to boot from primary master IDE drive...
    a disk read error occurred
    press ctrl+alt+del to restart"

    restarting does not work. i am using a hard disk image file, and the only troubleshooting i can find is for bootcamp. can anyone help
     
  2. desgael

    desgael Pro

    Messages:
    344
    The error was somewhat common in Parallels 3.0, try the following steps:

    1. Backup the virtual machine. This is absolutely necessary, just copy the .pvm file from /users/<username>/Documents/Parallels/ to some other place. (another folder, external hdd, etc.)

    2. Go again to /users/<username>/Documents/Parallels/ right-click on .pvm file and choose "show package content"

    3. You would see a file named winxp.hdd inside. Follow the guide: http://kb.parallels.com/en/4680 up to step 6.

    4. When you will have the winxp.hdd, try creating a new virtual machine using Custom Installation mode based on this hard disk image.
     

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