Maximum number of activations

Had to replace the mother board on my Macbook Pro. Parallels will not activate with error:
"Unable to confirm the product license.
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

Please reactivate my license.
Thank you,

 

Hi SinclairC. We have reset the Parallels Desktop 10 for Mac license key. Please try to activate now and it should work.

 

I'm not using 10. I'm using my copy of Parallels desktop 11. Can you reset that license please.

 

We have reset the version 11 license key. Please try to activate now.

 

Dear Parallels Support team. Same problem here: I cannot move the license for Parallels Desktop 11 to a new Mac ("You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."). Can you help?

With best regards,
Joerg

 

Hello Joerg. Please quit Parallels Desktop now, launch it again and re-attempt the activation.

 

It worked. Thank you Hemnath!

 

Welcome! Please reach out again for further queries.

 

Thank you

 

You are welcome. Please post again for additional queries.

 

Hi Markd8. Please provide the detailed description of the issue so that we can assist accordingly.

 

hi,
i have the same issue, signed out on a mac but cant activate on another one
wondering if there was a feature on dashboard to deactivate product...
please help

 

Hello CsatlosJ, We have reset the Parallels Desktop 11 license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

 

Hi,
I have the same issue with Parallels 11. Could you kindly reset the number of activations for my license?
Thanks

 

Hello dudido, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

 

Hi,
I have the same issue with Parallels 10. Could you reset the number of activations for my license?
Thanks

 

We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

My old mac crashed out and had to move to new one. I'm getting the same error about my license. Can you please reset my Parallels Desktop 11 key please? Thanks

 

Hello MattT6. We have reset the Parallels Desktop 11 for Mac license key. Please try to activate now and it should work.

 

Hi! Please reactivate my license, I recently purchased a new MacBook and retired my old one. I tried pasting my key and a prompt message showed that Max number of license has been used. Please help! Thank you!