Maximum number of activations

Discussion in 'Installation and Configuration of Parallels Desktop' started by SinclairC, Dec 30, 2018.

  1. Maria@Parallels

    Maria@Parallels Problem solver

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    8,122
    Hello, did you upgrade to the latest Parallels Desktop16 build? (16.0.1.)
     
  2. HillelB

    HillelB Bit poster

    Messages:
    7
    no, i didn't. I have the parallel 11.
    Is it compatible with catalina?
     
  3. HillelB

    HillelB Bit poster

    Messages:
    7
    Dear Support,
    I still can't open the parallels due to a message saying "that it was unable to load the parallels driver, restart your mac and try again".
    What seems to be the problem?
    Meanwhile i can't work.

    Kind regards
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Parallels Desktop 11 is not compatible with macOS Catalina. We suggest you buy an upgrade to the latest version.
     
  5. HillelB

    HillelB Bit poster

    Messages:
    7
    With my previous mac i have upgraded to catalina and the parallel still worked.
    Anyway, if i upgrade to to the latest Parallels Desktop16 build, will it solve the message saying "that it was unable to load the parallels driver, restart your mac and try again"?
     
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hello, before the upgrade you can test it during the 14 days trial period.
     
  7. HillelB

    HillelB Bit poster

    Messages:
    7
    Great, thank you
     
  8. EmilyB6

    EmilyB6 Bit poster

    Messages:
    1
    Hi there, I've also gotten the "You have reached the maximum number of activations available for your activation key" after migrating from one laptop to another. I've tried signing out and deleting parallels on the old one, but get the same results. Can I get some help with this please?
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset your Parallels Desktop 11 key. You can use it again and check.
     
  10. AgO1

    AgO1 Bit poster

    Messages:
    1
    Hello,
    I would like you to reset my license - I moved to my new MacBook and would like to move Parallels too. Thank you!
     
  11. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset your Parallels Desktop key. You can use it again and check.
     

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