Goodmorning, On my IMac parallels doesn't release it's memory. On Activity Monitor is says Parallels VM and Parallels Services don't react. I have parallels version Build 9.0.24237 ( the latest ) My Imac is: 3,2 GHz Intel Core i5 8 GB 1600 MHz DDR3 OS X 10.9.4 (13E28) Can anyone tell me what to do about this?! Thanks in Advance
Hi Hans_V, Please follow the steps as suggested below, which may help you in resolving the issue : - Uninstall Parallels Desktop 9 for Mac : http://kb.parallels.com/116992 (Virtual Machine will not be deleted even if Parallels Desktop application is uninstalled). - Run Repair Disk permission as suggested at cnet.co/1nveP64 - Restart Mac. - Install Parallels Desktop 9 for Mac.
Dear Abdul, I've donne what you suggested but there is no difference, still the machine freezes after some time ( 20 minutes) Could you help me with an other solution. Kind regards, Hans Vermeer
Hi Hans_V, Please generate a Problem Report ID http://kb.parallels.com/9058 and provide us the Problem Report number.