MFA TOTP Microsoft Authenticator enrollment page links to Google Authenticator

Discussion in 'Parallels Remote Application Server' started by ArjenF, Jul 7, 2025.

  1. ArjenF

    ArjenF Bit poster

    Messages:
    2
    When selecting Microsoft Authenticator as the preferred/branded MFA solution the link for iOS and Android on the enrollment page links to the Google Authenticator instead of the Microsoft Authenticator App.

    Can this fixed manual or in the next update? Now our users are confused.
     
    ArjenF, Jul 7, 2025
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @ArjenF, thank you for reaching out! Could you please check if the Microsoft Authenticator MFA theme is correctly configured and ensure that the "General" page is using the appropriate linked theme? This might be why the incorrect app links are showing.
     
    PaulChristopher@Parallels, Jul 14, 2025
    #2

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