Migrate license to different account

Discussion in 'Licensing and Activation' started by MichaelEhrenreich, Jul 9, 2024.

  1. MichaelEhrenreich

    MichaelEhrenreich Bit poster

    Messages:
    1
    Moin,

    Problem: my license is bound to an account I don't remember the password for. The "Forgot password" process didn't work - no recovery email was received, even after trying multiple times and waiting a couple of hours (and yes, observing the "Junk" folder as well).

    Since I already have an older, but working account, I'd like to transfer my license to this account. I know this is possible, but I need help from a staff member here.

    Many thanks for considering my request.

    Mike
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    518
    Hello,
    Thank you for reaching out.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
  3. DakotaP

    DakotaP

    Messages:
    1
    Thank you for contacting me. I have received your message and will check it shortly. I'll provide the requested information as soon as possible.
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    518
    Do you need assistance? Are you experiencing the same issue?
     

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