Missing License Keys with Subscription

Discussion in 'Parallels Toolbox for Mac' started by JezreelP, Sep 13, 2021.

  1. JezreelP


    Good day,
    I paid a subscription for 3 Parallel's Toolbox for a year, but there is only 1 License Key on my account. When I try to activate Parallels Toolbox for the second computer, I get the notification that the license is already in use, and that I must remove it from Computer 1. Hence, I cannot install on Computer 2, let alone on Computer 3. My reference number is: 277525487. The Facebook solution didn't solve my issue either (KB article https://kb.parallels.com/en/123509).
    Thanks a lot!
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    could you provide us with your license keys via the private message please?

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