Missing or corrupted ntoskrnl.exe file.

Discussion in 'Windows Virtual Machine' started by bobbygee, Jun 7, 2009.

  1. bobbygee

    bobbygee Bit poster

    Messages:
    1
    I just updated to Parallels version 3844. When I tried to launch Windows XP, I got this error message:

    "Windows could not start because the following file is missing or corrupt:

    <Windows root>\system 32\ntoskrnl.exe

    Please reinstall a copy of the above file."

    I found a kb article with a supposed fix, but I couldn't get it to work. I saw a post from last year with a similar problem, but Parallels said a new update would fix it. That new update was a year ago, and the update I got today is more recent still, but the problem is still there.

    Anybody else familiar with this? Can anyone walk me through a fix? Thanks much.
     
  2. estrelnikov

    estrelnikov Parallels Team

    Messages:
    287
    Is it a Boot Camp based virtual machine?

    Try the following:
    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    7. Type exit to reboot the computer.
     

Share This Page