Missing Support Options

Discussion in 'Account and Subscription Management' started by MicahelW1, Apr 5, 2023.

  1. MicahelW1

    MicahelW1 Bit poster

    Messages:
    1
    As of today my support options have shank to Facebook, Twitter, Community Support and Telegram Bot. Previously I was able to get email based support on RAS Console. I work in an enterprise with other engineers and we are licensed for the product. Previously, support has requested that I provide the license key for RAS which I have. Today I tried adding the key to my account, but that returned an "The key you entered is not valid." response. And, so I am here wondering how I can get this addressed.
     

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