Mouse jumpy

Discussion in 'Installation and Configuration of Parallels Desktop' started by KentK, Sep 10, 2015.

  1. KentK

    KentK Bit poster

    Messages:
    4
    Up to date Parallels 11 and OS X 10.10.5.
    The mouse pointer jumps rather than moving smoothly.
    I tried changing to the optimized game mode and changing the scrolling rate in VM OS X and host OS X.
    No dice.
    Works fine in Windows 7.
     
    KentK, Sep 10, 2015
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello @KentK
    Please shutdown your Windows Virtual Machine before you make any changes to the Virtual Machine configuration.
    Please reinstall Parallels Tools from Action->reinstall Parallels Tools. You can configure or disable this feature in the Virtual Machine Configuration -> Hardware -> Mouse & Keyboard-> Don't Optomize for games. Please refer to this article
     
    PaulChristopher@Parallels, Sep 10, 2015
    #2
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    So did you try the steps above? Does the issue still persist?
     
    Maria@Parallels, Sep 11, 2015
    #3

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