Move License to another Mac

Hello,

I can not find the location to logout as per the instructions https://kb.parallels.com/123461

How can I move my license to a new Mac??

 

Why can you not request support via EMAIL?

Can someone from paralells please deactivate my previous installation so I can install and activate on my new mac.

thanks

 

im in the same situation. grrrrrr so annoying.

 

worked it out @JulieG1

so what i did was, create a new account. Login with that. And used the key from previous account activated it when logged into new account. Hope that helps