Moving to new mac, registration doesn't work

Discussion in 'Account and Subscription Management' started by AllanW, May 9, 2023.

  1. AllanW

    AllanW Junior Member

    Messages:
    10
    Greetings,
    I realize that you may have made the necessary changes, but I still cannot get my PD up. I got a message (below) which may have been related to what ‌we're trying to accomplish, but I did not see it until after the expiration time. At any rate, I am still not able to get PD to accept my legacy key.
    Thanks for your help, ARW

    Fanaticism consists in redoubling your efforts when you have forgotten your aim.--‌George Santayana
    On May 4, 2023, at 9:35 AM, Parallels Forums <forumadmin@parallels.com> wrote:

    Parallels Forums

    AllanW, Adeboye Adeotan replied to your conversation at Parallels Forums.

    Re: Moving to a new Mac/Subscription expired
    [​IMG]
    Hi AllanW,

    The required changes have been made and you can now make use of your key on your new Mac.

    Have a nice week.
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    [​IMG]



    Dear Allan Wylie,
    We have registered an attempt to log in to your Parallels account allan.wylie@gmail.com from an unrecognized web browser and/or location.
    For your security, please check the details of this operation:
    Browser: Safari 14.1.2
    Platform: macOS
    IP Address: 104.219.99.11
    Location: United States, Vermont, Chelsea
    Date and Time: 2023-05-03 14:31:32 (UTC)
    If that was you, click the button below to allow access.
    Allow Access
    Otherwise, please reset your Parallels account password immediately!
    Reset Account Password
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    The Parallels Team



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