I spent 90 minutes with tech support yesterday to no avail and am waiting for a callback from a more senior tech. Meanwhile, I'm hoping someone here may have had and solved this problem: I upgraded from Parallels 8 for MAC to v 9 and after doing so, all Microsoft Office 2013 programs crash on opening. All MS Office 2010 apps do open, with the exception of Outlook. Of course everything in Office 2013 worked before the upgrade. Other than uninstalling the whole office suite and staring again, does anyone have a solution?