Multiple Display support not working

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by JoshuaH13, Dec 11, 2023.

  1. JoshuaH13

    JoshuaH13 Bit poster

    Messages:
    1
    I am running the latest version of Parallels and the most current version of MacOS on my M1 Macbook Pro. And when I try using the Multiple Displays option with Windows 11 VM, it's grayed out and I cannot click it.

    I have tried going in and disabling the "Displays have separate Spaces" option, but that doesn't work either. It enables the Mulitple Displays options, but my secondary screen is just black and doesn't work.
     
  2. Nischay Gaya

    Nischay Gaya Parallels Support

    Messages:
    58
    Hello,
    Hope you're doing well.
    To use the Parallels Desktop on multiple monitors, you can try below steps:
    1. Open Mac System Preferences > Mission Control > enable Displays have separate Spaces option.
    2. While your Virtual Machine is in focus, from the Top Menu Bar, Click on "View" and Tick "Use all Displays in Full screen".
    3. Click "View" setting one more time, and select "Enter Full Screen"
    You can refer to this article for more information: https://kb.parallels.com/en/122901

    If the issue persists, kindly open your virtual machine, and collect a technical report (right-click the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this thread.

    Looking forward to hearing from you.

    Wish you a great week ahead!
     

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