Multiple printers redirection not working (Brother driver)

Discussion in 'Parallels Remote Application Server' started by spcorp, Jul 19, 2012.

  1. spcorp

    spcorp Guest

    Hello,

    We have issues with Brother printers (HL-4040CN for example).
    When Brother drivers (client side) are installed, new 2X ApplicationServer XG feature "%PRINTERNAME% for %USERNAME% by 2X" doesn't work (No problem with <2X Universal Printer>) (with any server: Windows 2003 and 2008 R2).

    Error ID : 5000
    Error:TS Agent SRVR1-W2003-APP: [E 04/0001000C] Failed to add printer: Brother HL-4040CN for administrateur by 2X for user: SPCORP\administrateur with error = 0x000003EB)

    It's working fine when using Microsoft drivers included in Windows 7 (no drivers for HL-4040CN in Windows XP).

    Thanks a lot for help.
    Loic
     
  2. woqz

    woqz Hunter

    Messages:
    180
    Re: Multiple printers redirection not working (Brother drive

    I think it would be a good idea to log a support ticket for this though the 2X website
     
  3. Anonymous

    Anonymous Guest

    Re: Multiple printers redirection not working (Brother drive

    there is a beta version1270 that would probably help you with this

    http://www.2x.com/downloads/builds/appl ... 10.1.1270/
    plus the latest client too (1275):
    http://www.2x.com/downloads/

    i had an issue with a brother, probably the same, and with the above works fine. on the client option> advanced i also enabled the last box (redirect vendor etc)
     

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