Mute Microphone generates high CPU load

Discussion in 'Parallels Toolbox for Mac' started by ThomasKrampe, Feb 29, 2024.

  1. ThomasKrampe

    ThomasKrampe Bit poster

    Messages:
    4
    When using the Mute Microphone tool, the CPU load of the coreaudiod daemon increases. This does not happen natively or with other apps such as MuteKey from the Apple Appstore. Any idea why the daemon is so "stressed" with the ToolBox tool?
    I can also provide a video if necessary.
     
  2. ThomasKrampe

    ThomasKrampe Bit poster

    Messages:
    4
    Can't edit original post. Additional info -> macOS 14.3.1 on Intel Mac, latest macOS Toolbox 6.6.2 (5023).
     
  3. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    369
    Hi Thomas,

    Please collect a Technical report for our investigation.

    To do this, reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
     
  4. ThomasKrampe

    ThomasKrampe Bit poster

    Messages:
    4
    452613718
     
  5. ThomasKrampe

    ThomasKrampe Bit poster

    Messages:
    4
    Another on during the issue 452700537
     
  6. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    369
    Hello Thomas,

    Thank you for the provided data.

    Indeed, it appears to require some more in-depth investigation so we have referred this issue to our Development Team.

    As soon as we have an update regarding this issue, we will reach out to you.
     
  7. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    369
    Additionally,

    Kindly confirm to us the impact of this issue.
    Do you experience a degradation in your Mac's performance levels when this happens?
     

Share This Page