My parallels purchase is not associated to any account? i cannot access it

Hey, i have purchased parallels after using the trial, and as soon as i purchased it, i copied and pasted the license key straight into the trial version to activate it. i was using a different email with the trial version as i thought i could use multiple emails to get multiple trials but you cant so i just paid for the full software license, so im unsure what email i was signed into on my mac when i put in the license key, maybe even non at all if thats possible? when i try "restore purchases" it sends me the email and when i click the link it tells me to enter the activation key but when i do it says its already been activated? i need help adding my purchase to my email address (this accounts email address) as i dont know why it wasnt acossciated with this account if the activation key was sent to this email, thanks