Need support for refund

Discussion in 'Account and Subscription Management' started by ValentinaS1, Nov 14, 2023.

  1. ValentinaS1

    ValentinaS1 Bit poster

    Messages:
    1
    I have been trying to get support from the parallels team for days, they have ignored my twitter messages (even though it's one of the offical mechanisms for support). My account was auto-renewed without any reminder and I would like a refund. I have cancelled my account for next year. However I am very annoyed there was no reminder. I am doubly annoyed at the lack of available support.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    385
    Best Answer
    Hello Valentina,

    Thank you for the provided data.

    Please note that we have already processed the refund. Funds will be credited back within 5-7 business days.

    Thanks
     
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    385
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    385
    Best Answer
    Hello Valentina,

    Thank you for the provided data.

    Please note that we have already processed the refund. Funds will be credited back within 5-7 business days.

    Thanks
     

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