Need to transfer Parallels license to new Mac

Discussion in 'Installation and Configuration' started by GenevieveC, Aug 2, 2018.

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  1. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, please send your license key in private message so that we can do the needful. Thanks, Parallels Team.
     
    DebasmitaM@Parallels, Nov 26, 2021
    #41
  2. WilliamF12

    WilliamF12 Bit Poster

    Messages:
    11
    Hello ! Please reset my key. I already deleted parallels from my old mac and unable to activate on new mac.
     
    WilliamF12, Nov 26, 2021
    #42
  3. McallenT@Parallels

    McallenT@Parallels Parallels Support

    Messages:
    209
    Hello @WilliamF12, Please provide the license key in your personal message and we shall reset the same. thanks, Parallels Team.
     
    McallenT@Parallels, Nov 26, 2021
    #43
  4. WilliamF12

    WilliamF12 Bit Poster

    Messages:
    11
    Key sent. Waiting for reset. Thanks !
     
    WilliamF12, Nov 27, 2021
    #44
  5. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi, we have already reset it. Please activate it now.
     
    DebasmitaM@Parallels, Dec 6, 2021
    #45
  6. JorgeI2

    JorgeI2

    Messages:
    1
    Hello, I have the same problem. Can somebody help me?
     
    JorgeI2, Apr 21, 2022
    #46
  7. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, what is the error message you are getting while trying to transfer the activation key to a new Mac?
     
    DebasmitaM@Parallels, Apr 21, 2022
    #47
  8. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    444
    Hello Abishek5, Please check our private conversation.
     
    GampaA@Parallels, May 6, 2022
    #48
  9. LoiL

    LoiL Bit Poster

    Messages:
    4
    Hello @GampaA@Parallels, I have the same problem. I shifted to a new mac and deleted the parallels from my older mac. However I keep getting error
    "This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license."
    When I select "Activate on this Mac". I get following error : This license key is associated with another Parallels account. Please sign in using this account and try again.

    Can you please help me?
    Thank you very much.
     
    LoiL, Oct 11, 2022
    #49
  10. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    412
    Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
     
    Bhargava@Parallels, Oct 13, 2022
    #50
  11. LoiL

    LoiL Bit Poster

    Messages:
    4
    Hello,
    I already got help through Facebook Support.
    Thanks anyway
     
    LoiL, Oct 13, 2022
    #51
  12. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    412
    Thank you. Please let us know if you have any additional questions.
     
    Bhargava@Parallels, Oct 13, 2022
    #52
  13. TomiyasuS

    TomiyasuS Bit Poster

    Messages:
    5
    Maria,
    I am trying to install parallels 9 on my old mac running 10.11.6 elcapitan , but both of my licenses tell me I am unable although I uninstalled from all those computers. Please reset both of my licenses for 9.0 Mac. Thank you!
     
    TomiyasuS, Feb 8, 2023
    #53
  14. TomiyasuS

    TomiyasuS Bit Poster

    Messages:
    5
    I am trying to install parallels 9 on my old mac running 10.11.6 elcapitan , but both of my licenses tell me I am unable although I uninstalled from all those computers. Please reset both of my licenses for 9.0 Mac. Thank you!
     
    TomiyasuS, Mar 1, 2023
    #54
  15. Asish@Parallels

    Asish@Parallels Staff Member

    Messages:
    200
    Hello @TomiyasuS, We have sent you a message through DM. Please check and reply back to us through DM so that we can assist you further.
     
    Asish@Parallels, Mar 14, 2023
    #55
  16. Tharun@Parallels

    Tharun@Parallels Staff Member

    Messages:
    64
    Hello Abhishek5, We have sent you a personal message. Please check and reply to it. Do not provide any personal information in the public forum. Thanks.
     
    Tharun@Parallels, Mar 14, 2023
    #56
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