Need upgrade license from 10 to 11

Discussion in 'General Questions' started by lversoza, Oct 20, 2015.

  1. lversoza

    lversoza Bit poster

    Messages:
    2
    Hello,
    I bought Parallels 10 about 3 weeks ago. I just tried to install in and realized that a new update has come out. I just registered it today October 20.
    According to http://kb.parallels.com/123275 if i "bought and registered it before October 15", i should receive parallels 11 license. The date designated seems arbitrary. I have not had the chance to attempt to install until today and would hate to have missed out on the update.

    Is there a way for me to get parallels 11? If so, your bulletin does not make it clear. Please advise. Thank you.
     
  2. lversoza

    lversoza Bit poster

    Messages:
    2
    Problem has been resolved. Thank you
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Thanks for sharing this.
    Let us know if you need any help.
     
  4. EnriqueB1

    EnriqueB1 Bit poster

    Messages:
    2
    I also have not received the upgrade activation email. Please check into this whenever the chance arises, thank you!
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hey, we've found it in your account.
    Please check your inbox for more info.
     
  6. EnriqueB1

    EnriqueB1 Bit poster

    Messages:
    2
    Issue resolved, thanks!
     

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