Network/Internet Connection Keeps Disconnecting When Macbook Sleeps

Discussion in 'Windows Virtual Machine' started by Jagstyle, Jun 25, 2014.

  1. Jagstyle

    Jagstyle Bit poster

    Messages:
    6
    This is becoming a very frustrating issue for me. When I awake my MacBook Air from sleep, my interent connection is immediately up and running in OS X but the Windows Guest operating system through Parallels has to reconnect which can take as long as a minute or two. This is extremely inconvenient for me. I've tried adjusting many of the settings the Energy Profile on OSX, but with no luck.

    Any ideas/suggestions?

    Thanks
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
    Hi Jagstyle,

    Please follow the steps as suggested below:

    1. (Re)Install Parallels Tools as suggested at http://kb.parallels.com/4841
    2. Change the network type: Go to VM Configure (http://kb.parallels.com/117287) > Hardware > Network > Select Network type > choose "Default Adapter" > restart Windows and let us know how it goes.
     
  3. MarkB8

    MarkB8 Bit poster

    Messages:
    1
    I also had this problem. For what it's worth, I didn't need to reinstall tools, but I did change the Network Type to Default Adapter, as directed in Step 2, above, and that seems to have done the trick. Disabling and enabling the Network Adapter in Device Manager was my work around before.
    OS: El Capitan 10.11.5
    Parallels: 11.2.0 (32581)
    Mark B.
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Great MarkB8, Glad your issue has been resolved successfully. Feel free to reach out anytime. We are here to help! Thanks!
     

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