Network Printing and Windows XP SP3 VM

Discussion in 'Windows Virtual Machine' started by BRisdon, Feb 11, 2011.

  1. BRisdon

    BRisdon Bit poster

    Messages:
    1
    I have run into an interesting problem in my office. We have a Kyocera Mita Copystar CS-5050 Network printer, as well as a Ricoh Aficio CL5000e Color Network printer. I have an iMac running OSX 10.5.8 and Parallels (I believe it's 6, not 100% positive though), additionally, I have a Fujitsu Document Scanner as well as an HP OfficeJet 6000 printer connected via USB.

    The VM is joined to our Windows domain, where through the VM, I have access to our shared applications and files, as well as internet access, and printing/scanning locally is easy and rarely fails. Everything works like a dream ... Except for Network Printing.

    When I go to print to the Kyocera Printer from MS Word, I receive perhaps the single most bland error ... "Microsoft Word has encountered an error and cannot print..." It's not your typical crash error, that requires you to restart Word. Instead there is a "Show Details" button, as well as an "OK" button. The OK button takes you back to the printer selection page. The Show Details button does nothing but give you a short paragraph explaining that either you do not have enough RAM (1.75GB allocated to WinXP out of the iMac's 4GB available), your hard disk that you are trying to save to is full (which is not true, 110GB free on the HDD of the Mac, 79GB free in XP, and 2.2TB free on the server), or that you don't have permissions to access the drive that you are trying to access (I am a domain admin, so there are no questions as to who has access to what).

    The thing is, if I close the printer selection button, run cmd and do an extended ping to the server as well as the Kyocera printer, all is connected and there are no disruption. However, while the extended ping is going, if I switch back to word and attempt to print, it will let me ... sometimes ... to the Kyocera.

    If I try at any time to print to the Ricoh, zero problems, prints every time.

    Anyone have any thoughts?

    I have 5 other Mac's in the office and none of them have a problem printing to any network printers.
     

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