Networking problems Vista

Vista installed in Boot Camp partition. Networking works in the sense I can browse the internet, etc . However the application I need to run in Windows has a problem connecting to some streaming server but only when run under Parallels, Boot Camp by itself works fine. App people told me to tracert their server which produced the following:

C:\USERS\..... >tracert www.fidelity.com

Tracing route to www.retail.fidelity.com [155.199.148.24] ...

1 * * * Request timed out.
2 ditto
3 ditto
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Question: what causes tracert in Vista under Parallels, Boot Camp partition to time out?

 

Traceroute run from OS X yields this:

imac:~ jmg$ traceroute www.fidelity.com
traceroute to www.retail.fidelity.com (155.199.76.24), 64 hops max, 40 byte packets
1 dslrouter (192.168.1.1) 10.372 ms 0.484 ms 0.559 ms
2 * * *
3 * * *


So at least the first one is OK.

 

Solved. The application I tried to run was ATP from Fidelity and the problem was it was unable to connect to their streaming server. Turned out (after 6 calls to Fidelity) that the problem was with security software Kaspersky that needed special settings to allow ATP to connect to that server. Oh the beauty of Windows.