New Release

Discussion in 'Parallels Remote Application Server' started by chop, Feb 8, 2011.

  1. chop

    chop Guest

    Not a good start have tried reinstalling twice both the application server (license mismatch) and we portal. Have already moved back to Citrix to fulfill one users request, think its only the start of more to come.
     
  2. davidsaliba

    davidsaliba Guest

    Does your license cover version 9 I assume you moved from 8 to 9 ?
    If so simply open a support ticket and it will be handled immediately.

    Otherwise why upgrading to a version you do not have a license for ?
     
  3. chop

    chop Guest

    Have raised a ticket and advised to try again, our upgrade expires sometime in sept 2011.

    Will give it one more try tonight
     
  4. davidsaliba

    davidsaliba Guest

    Good I am sure the support team will help.
    If you still have issues the sales team can help you easily to upgrade your license when necessary no problem.

    Thanks
     

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