New subscription out of nowhere

Discussion in 'Licensing and Activation' started by aspen63, Nov 4, 2023.

  1. aspen63

    aspen63 Member

    Messages:
    33
    Today I received an e-mail with receipt saying that I purchased a 1-year subscription for Parallels Desktop. I did't do it in any way. How could it be. I cancelled this subscription but still my account was debited and I was charged additional fee by my bank. Parallels, what's going on?
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    572
    Hello Aspen,

    We are sorry for your experience.

    To aid in resolving this issue, we have sent you a private message requesting more information.
    We will await your response.
     

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