No Confirmation Email after Ordering

I have to buy your product. But I did get an email back to me. But that message Thank you for your order. Your order is being processed and you will be notified of the result shortly.

Please lookup my order I paid with paypal Transaction ID: 22L869315C3204054
Email: chk.cheek@gmail.com

 

Why is no one answer to what the staff is gone.

I feel bad.
I want to use and I waited a long time.

 

Hello,

Your order has not been completed. The issue is being investigated.

Please wait for an update.

 

Dear PawatN,

I have sent you a private e-mail, please check the forum e-mail box.