No idea what my account details are with existing licence

Discussion in 'Account and Subscription Management' started by PaulR12, May 29, 2018.

  1. PaulR12

    PaulR12 Bit Poster

    Messages:
    2
    Hi

    I've been prompted to re-enter my licence key, and have realised I have no idea where the activation key is, or even what email account is used on the account.

    I purchased Parallels for Mac 12 in November 2016 through Cleverbridge and Paypal. However, I reckon the Paypal account was then using an email which I no longer have access to, so I can't find the receipts. Is there any way of changing my email address on my account and/or getting the activation code resent?
    Thanks
     
    Last edited: May 29, 2018
  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    363
    Hello PaulR12, Please check our private conversation.
     
  3. PaulR12

    PaulR12 Bit Poster

    Messages:
    2
    Thanks a million. Great service
     
  4. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    363
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     

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